Date Posted: 07/11/2022
Contact:
Description:
Property Manager
JULY 2022
PRIMARY PURPOSE OF POSITION:Property Managers are responsible for the overall management and operation of first-class commercial office buildings in the Akridge portfolio. Their primary obligation is to provide outstanding customer service to Clients, investors, and vendors through professional building management and financial management techniques.
ESSENTIAL FUNCTIONS:
Building Operations
- Conduct all transactions or requests with staff, vendors or Clients in a first-class manner, achieving outstanding customer service at all times.
- Maintain buildings in a first-class manner.
- Procure and manage all service contracts including janitorial, security, elevator maintenance, etc.
- Conduct building inspections on a regular basis. Spend time on-site at the properties in accordance with the unique requirements relating to those properties.
- Implement and recommend capital improvements and emergency repairs as needed.
- Ensure the timely completion of Client requests, coordinating with the Akridge Building Services Department or outside contractors as needed.
- Create a team atmosphere and support the development and advancement of property team members.
- Conduct quarterly building team meetings to review the budget, status of projects, Client issues, leasing, sustainability efforts, utility consumption, and ownership issues.
- Participate in the Building Operational Audit (BOA).
SUSTAINABILITY
- Manage Energy Star program and benchmarking compliance.
- Participate in the LEED certification process of buildings.
- Operate buildings in accordance with LEED operating procedures.
- Develop and manage energy conversation program in conjunction with engineering staff.
CLIENT RELATIONS
- Provide outstanding customer service at all times.
- Responsible for regular and positive interaction with building Clients through regular site visits, telephone contacts, written communication, and Client events. Understand Client space objectives and requirements.
- Act as the Akridge liaison for Clients in communication with Akridge main office concerning leasing, sustainability, emergency preparedness or emergency events, construction or any other interaction outside of Property Management.
INVESTORS AND OWNER RELATIONS
- Provide outstanding customer service at all times.
- Prepare monthly, quarterly, and annual reports in accordance with the terms of the management agreement.
- Schedule and conduct regular ownership meetings
- Understand and implement ownership objectives.
- Make recommendations for the improvement of the operation of the building and the improvement of the financial position of the building.
FINANCIAL AND BUDGET MANAGEMENT
- Prepare and manage annual operating budgets for all assigned buildings in accordance with the terms of the management agreement, lender requirements, and owner requirements.
- Prepare, monitor, and implement long-term capital improvements plans.
- Authorize expenditures up to $25,000 per building within the approved operating plans and up to $5,000 for expenditures not in the annual operating plan.
- Monitor rent collections with the accounting department. Utilize accounting department for delinquencies. Responsible for the ultimate collection of all rents and communicating with ownership to the status of the collections.
- Work closely with accounting department to make sure that all invoices are paid in a timely manner.
- Prepare regularly scheduled reforecasts of the financial performance of the properties.
- Review and approve the annual rent increases and rent reconciliations for all Clients.
LEASING
- Assist leasing team with leasing of the buildings as needed.
- Keep vacant spaces in proper condition for leasing tours.
- Conduct or participate in leasing tours as requested by leasing team.
MISCELLANEOUS
- Represent Akridge by participating in business and community related associations such as AOBA, BOMA, and civic associations.
- Attend weekly department meetings.
- Participate in committees or selection teams for new procedures, industry trends, or special projects.
REQUIREMENTS AND QUALIFICATIONS:The Property Manager interacts regularly with Akridge Clients, ownership, other departments within Akridge, outside contractors, local officials, trade associations, and Business Improvement Districts. The Property Manager shall interface with personalities at all levels and in all areas of the commercial real estate industry.
- 5-7 years experience in commercial property management
- College degree required.
- Real Property Administrator (RPA) or Certified Property Manager (CPM), LEED AP or LEED Green Associates designation preferred.
- Effective communication and interpersonal skills coupled with the ability to resolve difficult situations and conflict efficiently and professionally.
- Detail oriented, with strong analytical, organizational, and coordination skills.
- Ability to perform multiple tasks, meet deadlines, and to work under pressure while maintaining a professional attitude.
- Self-confident individual with leadership abilities and accelerated growth potential.
- Ability to operate independently while also performing as a member of a team.
- Strong computer skills and proficiency in Microsoft Outlook, Word, and Excel.
PHYSICAL REQUIREMENTS:
- Involves work of a general office nature usually performed sitting such as operation of a computer.
- Involves movement extensively within buildings to facilitate work.
- Involves movement throughout commercial office buildings including roofs, penthouses, mechanical rooms, basements, garages, and Client space.
- May require daily or routine travel between several buildings and visits to the main office.
REPORTING STRUCTURE:This position reports directly to an Akridge Senior Property Manager who provides guidance and coordinates, evaluates, and monitors work performance.